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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael J. Sullivan

September 24, 2024

5  out of  5
rating by Michael J. Sullivan
"We’ve been with Amy for more than 20 years. She and Margie are always helpful when needed and we highly recommend them. They are extremely knowledgeable."
We responded:
"Mike it has been a pleasure working with you for so many years!"
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Kevin Anthony Prall

September 18, 2024

5  out of  5
rating by Kevin Anthony Prall
"I have had my insurance with State Farm for more than 40 years. Multiple policies on multiple properties, vehicles and life. All of my agents over the years have been amazing. Amy, who has been my agent for the past 14 years is always quick to respond to any inquiry I may have, and she takes the time to explain all of my policies very clearly in an understanding way. As for State Farm as a whole, I have had my share of claims over the years and not one time, NOT ONCE did I ever get push back on a claim. Always quick and efficient in claims resolution. The staff always treats me like a friend! State Farm in my opinion is great insurance for the money and I will never use another insurance company. Why would I? It's a great company to do business with!"
We responded:
"Kevin - I am so happy to hear you are satisfied with State Farm and the service you receive from our agency! "
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Taren Keller

June 5, 2024

5  out of  5
rating by Taren Keller
"If you are looking for a knowledgeable agent who takes the time to make sure you understand your policies and coverage, and who provides prompt, professional and personal service, I highly recommend you choose Amy Kopec to be your agent. It was clear to me from the start that she not only does her job, she enjoys her job and takes pride in assisting her customers. I couldn't be happier. And I'm not the only one. Read the rest of her reviews, and you'll see that she takes the time to personally respond to each and every one."
We responded:
"Taren - We appreciate you taking the time to share your experience! Providing prompt responses to our customers is important to us! Thanks!"
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Ralph Langer

April 3, 2024

5  out of  5
rating by Ralph Langer
"I recently had water damage at my house. All of the people involved were giving me different information. Amy has guided me through these times in the past and she did it again, and she got my case back on track. I am so thankful for her assistance when I need it. My whole family has been part of her Carnegie State Farm office even before she took it over. I have always trusted Amy with my home and car insurance."
We responded:
"Ralph - Thank you for the feedback! I am glad to be of assistance, especially at the time of a claim. Happy to have you with our agency! Amy"
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Karina Magnollay

March 21, 2024

5  out of  5
rating by Karina Magnollay
"Amy had been incredibly helpful in making the switch and very responsive each time we have a question. Would recommend"
We responded:
"Thanks Karina - We're so glad you are a part of the State Farm family now! Always here to help! Amy"
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Megan Ciriano

March 20, 2024

5  out of  5
rating by Megan Ciriano
"Amy Kopec State Farm is the best insurance office! She and her staff have always been so friendly and accommodating. I highly recommend to anyone!"
We responded:
"We are so glad you are happy with our agency! We enjoy helping our customers manage their insurance needs. Sincerely, Amy"
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Keith McGill

March 8, 2024

5  out of  5
rating by Keith McGill
"Amy and her staff always respond quickly to emails or calls. Not only do they offer competitive rates their customer service is outstanding."
We responded:
"Much appreciated Keith - Excellent customer service is one of main goals! We appreciate your kind words! Amy"
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Susan Quam

February 9, 2024

4  out of  5
rating by Susan Quam
"Amy is a trusted partner. She has provided me service and insurance for over 15 years. Claims are efficient and she does an excellent job to review my needs and coverage and make cost effective recommendations to maximize insurance coverage."
We responded:
"Providing the best value for you is very important to us! I am glad you are pleased with the service we offer, thank you! Amy"
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Jenn Y

January 27, 2024

5  out of  5
rating by Jenn Y
"Amazing personal service! Always available to answer all my questions!"
We responded:
"We're glad to be here for you - always a pleasure working with you! Thanks - Amy"
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Cassandra Porter

January 25, 2024

5  out of  5
rating by Cassandra Porter
"I've been a customer with Amy for about 20 years. She is my agent for home, auto and life insurance. If you are looking for professional and courteous service, this is the agent you are looking for."
We responded:
"Cassandra - We really appreciate your endorsement! We are happy to have you with our agency! Amy"
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Amber Z

January 25, 2024

5  out of  5
rating by Amber Z
"I had an incident happen last night. A deer decided to run into the side of my car on my way home from work. I called Amy this morning as soon as I was able to. She was super knowledgeable and explained the process and all the steps to me on how to get this situation taken care of. She also has responded back to me almost instantly with any and all questions I had for her. She has literally helped me every step of the way! It definitely helped make the process of trying to get my car repaired so easy! She made it very stress free (as we know these things can cause that) for me to get this all figured out! For that, I thank you! I recommend her to anyone who needs help with any insurance needs or even anyone looking for a new agent! Thank you for being my agent for the last 14 years! You are awesome!! 😊"
We responded:
"Amber - Helping ease worries at a time of a claim is one of our top priorities. I'm glad we could help you navigate through this situation! Much appreciated - Amy"
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wrfabus

August 29, 2023

5  out of  5
rating by wrfabus
"Always there when we need them. Excellent and highly efficient service."
We responded:
"Thank you so much, we enjoy working with you and your family!"
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Christopher McMurtrie

March 7, 2023

5  out of  5
rating by Christopher McMurtrie
"Amy and her team are terrific! We're so happy she's there to help our family with all of our insurance items and she's definitely someone we can count on! Thank you Amy!"
We responded:
"Chris - Thanks so much for taking the time to let us know how we are doing! Amy"
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Jason Menni

February 10, 2023

5  out of  5
rating by Jason Menni
"Amy has taken care of my family for years. She is super responsive, knowledgeable, and easy to work with! I highly recommend working with Amy."
We responded:
"We enjoy working with you Jason, thanks so much!"
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Chris Anderson

February 6, 2023

5  out of  5
rating by Chris Anderson
"I have been with Amy and team for over 22 years. Always responsive, attentive, helpful and provide solid counsel/consideration."
We responded:
"Having strong relationships with our customers is important to us, so we can tailor your insurance to meet your individual needs. Much appreciated Chris!"
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Karla McGill

January 18, 2023

5  out of  5
rating by Karla McGill
"Amy and her staff are kind, professional, knowledgeable, and patient. She is dependable and will make sure that you understand your policies, their benefits, etc. She also makes sure you understand all options available to you even as new options originate. If you want an agency that has your back like family, Amy's the agent for you."
We responded:
"Wow Karla, thanks! I'm so happy you are satisfied with how we handle your insurance needs! Amy"
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Dana Phillips

January 15, 2023

5  out of  5
rating by Dana Phillips
"I have been with Amy Kopec for a very long time!!!! Possibly 20 years?!! Amy has always been genuine, kind, professional, extremely knowledgeable, and very helpful regarding all of my insurance needs. She has also been incredibly patient in the way of helping me understand my policies. Very sincere and an amazing personality!!"
We responded:
"Thanks Dana, it is so important to us that our customers understand their coverages and options! It is always a pleasure talking with you! Amy"
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Suzanne Roth

January 10, 2023

5  out of  5
rating by Suzanne Roth
"Amy and her staff are friendly, exceptionally responsive, and very helpful. I've kept my insurance with her agency for years, even after insuring new cars and comparing rates. She is always willing to help me find ways to keep my rates low and affordable."
We responded:
"Thanks Suzanne - We are happy when our customer is happy! "
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Russ Grunebach

January 6, 2023

5  out of  5
rating by Russ Grunebach
"I have worked with Amy Kopec and her Agency my entire adult life (and I'm 59 years old!). They have always provided fast and courteous service, expert advice and of course are backed by State Farm so never a worry when misfortune strikes. Like a good neighbor, Amy is there!"
We responded:
"Russ - It is always a pleasure helping you and your family with your insurance needs. Much appreciated! Amy"
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Melissa Szablewski

September 20, 2022

5  out of  5
rating by Melissa Szablewski
"I've been with State Farm for 30 years and since moving to Amy's office I have had nothing but a great experience. Amy and Margie are the best. So knowledgeable and so helpful! Thank you ladies!!"
We responded:
"Melissa - It is a pleasure having you as our customer, and we are happy to help with your insurance needs! Much appreciated!"
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Daniyor Khaitmatov

December 21, 2021

1  out of  5
rating by Daniyor Khaitmatov
"Horrible service"
We responded:
"Daniyor - I do not believe you are currently my customer, or a perspective customer we are working with. I am sorry to hear you were unhappy, as we pride ourselves on our excellent service. I would appreciate the opportunity to talk with you about your concerns. Respectfully, Amy"
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Cassandra Gorsop

July 6, 2021

5  out of  5
rating by Cassandra Gorsop
"Wonderful agent!"
We responded:
"Thanks Cassandra, it is our pleasure to exceed your expectations!"
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Mike Wicobroda

May 17, 2021

5  out of  5
rating by Mike Wicobroda
"I’ve had this insurance company as my vehicle insurance since 2015 and have not went to anybody else Amy and Margie are two of the best in the industry would recommend them in a heartbeat"
We responded:
"Mike - Thank you for those kind words! It is our pleasure to help with your insurance needs."
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Bryan Galus

September 26, 2020

5  out of  5
rating by Bryan Galus
"Amy has been my State Farm agent for almost 15 years now since I first graduated from college. I have nothing but positive things to say about her and her staff - they are all very responsive and helpful!"
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Shoun Kerbaugh

September 4, 2020

5  out of  5
rating by Shoun Kerbaugh
"Amy is so very helpful and thorough. She put together a wonderful home-auto-liability package for me and has been super."