Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Rugani

Sandra Rugani

November 21, 2025

5  out of  5
rating by Sandra Rugani
"Amy and this whole office are great. I’ve been a loyal customer for a few decades and it’s because of her dedication and understanding with helping and explaining everything to me that keeps me here. This stuff is so confusing but Amy always takes the time to get me the best deal for what I need to cover my family. It’s her personal touch that makes me feel confident with what she recommends for me and my family. She will never steer you wrong. I feel very comfortable asking her any questions I may have and even when I feel upon hard times with payments she still understood and helped me changed some things around to make sure I was still covered. The time she invests in her clients is why I stay with State Farm. Thanks to her and Margie. They care!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Nicole King

Nicole King

November 21, 2025

5  out of  5
rating by Nicole King
"I’ve been with Amy Kopec for over 20 years, and she has been an incredible agent from day one. She communicates clearly, responds quickly, and always makes sure I understand my coverage and options without any confusion. She has consistently helped me save money by reviewing my policies and finding the best plans for my needs. Her follow-up is always efficient and thoughtful, she never lets anything slip through the cracks, and she genuinely cares about keeping her clients protected. What I appreciate most is how warm, personal, and easy she is to work with. She explains everything in a way that makes sense and always puts my best interests first. After two decades, I can confidently say she is an outstanding agent and someone I trust completely. I highly recommend her to anyone looking for exceptional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of lexi twaddle

lexi twaddle

November 20, 2025

5  out of  5
rating by lexi twaddle
"Amy Kopec at State Farm is absolutely amazing. She has helped me with so much and she always goes above and beyond. When I get transferred she stays on the line the entire time in case she needs to step in and help. She will not stop until everything is taken care of and she is always there when I need her. I could not ask for better support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Allison Timco

Allison Timco

November 18, 2025

5  out of  5
rating by Allison Timco
"Amy and her staff are amazing! They are always available to answer questions and help. She has reviewed our coverage with us numerous times to make sure we have the correct coverage with all available discounts. She also was amazing when my son was involved in an accident. She checked it in with us to make sure the process was moving along as it should. I highly recommend Amy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bill Scott

Bill Scott

September 23, 2025

5  out of  5
rating by Bill Scott
"Outstanding customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Amy Panneton

Amy Panneton

May 16, 2025

5  out of  5
rating by Amy Panneton
"Amy and her office are always quick to respond to any questions I have. She takes the time to explain things clearly and consistently finds the best options for me. I really appreciate her professionalism and support."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Heidi Aitken

Heidi Aitken

May 16, 2025

5  out of  5
rating by Heidi Aitken
"Amy Kopec was extremely helpful in making our claim less stressful and manageable. She went above and beyond within all aspects of the process. She is easy to reach and responds promptly to all communications with a high level of competency. We would highly recommend Amy and Margie to anyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of David Kramer

David Kramer

May 15, 2025

5  out of  5
rating by David Kramer
"Amy is fanastic. Extremely knowledgeable. Very responsive and always helpful. She truly cares."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Nancy Zummo

Nancy Zummo

May 15, 2025

5  out of  5
rating by Nancy Zummo
"Amy Kopec always goes above and beyond to satisfy all of her customers."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sean Giliberti

Sean Giliberti

March 31, 2025

5  out of  5
rating by Sean Giliberti
"Amy Kopec is One of the most courteous, hard-working agents in the entire Industry. I’ve been with her for nearly 2 decades now, and every time I have a question she gets back to me almost immediately. She is extremely good at explaining my options, telling me where I can save money, and explaining to me where my deficiencies in coverage are."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Don Scarpelli

Don Scarpelli

March 19, 2025

5  out of  5
rating by Don Scarpelli
"Amy and her staff helped me quickly and efficiently through of the details of online claims. They saved me time and much frustration. Thank you Don Scarpelli"
We responded:
"We’re glad we could help make your claim experience a positive one! Always here to help!"
Profile photo of Tony Carrington

Tony Carrington

March 19, 2025

5  out of  5
rating by Tony Carrington
"Amy and Margie have taken care of my insurance needs for as long as I can remember, and I couldn’t even begin to imagine using anyone else. They are very responsive, very knowledgeable, very helpful, and they are both all-around very wonderful people, and they always go the extra mile to make sure you have everything you need. I think you would be hard-pressed to find a better agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kyle Kosiorek

Kyle Kosiorek

March 13, 2025

5  out of  5
rating by Kyle Kosiorek
"I have worked with Amy and her team for many years. They are always very knowledgeable, responsive, and overall great to work with. My family has multiple policies with State Farm and I highly recommend and trust Amy and her team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Debbie Zallenick

Debbie Zallenick

March 11, 2025

5  out of  5
rating by Debbie Zallenick
"Amy Kopec and her team at State Farm are quick to respond to questions. They are very helpful with navigating through all the different types of insurance to choose a good plan."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Toni Mckenzie

Toni Mckenzie

December 6, 2024

5  out of  5
rating by Toni Mckenzie
"Amy and Margie are wonderful. They do great work they got my account all straight out."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Michael J. Sullivan

Michael J. Sullivan

September 24, 2024

5  out of  5
rating by Michael J. Sullivan
"We’ve been with Amy for more than 20 years. She and Margie are always helpful when needed and we highly recommend them. They are extremely knowledgeable."
We responded:
"Mike it has been a pleasure working with you for so many years!"
Profile photo of Kevin Anthony Prall

Kevin Anthony Prall

September 18, 2024

5  out of  5
rating by Kevin Anthony Prall
"I have had my insurance with State Farm for more than 40 years. Multiple policies on multiple properties, vehicles and life. All of my agents over the years have been amazing. Amy, who has been my agent for the past 14 years is always quick to respond to any inquiry I may have, and she takes the time to explain all of my policies very clearly in an understanding way. As for State Farm as a whole, I have had my share of claims over the years and not one time, NOT ONCE did I ever get push back on a claim. Always quick and efficient in claims resolution. The staff always treats me like a friend! State Farm in my opinion is great insurance for the money and I will never use another insurance company. Why would I? It's a great company to do business with!"
We responded:
"Kevin - I am so happy to hear you are satisfied with State Farm and the service you receive from our agency! "
Profile photo of Taren Keller

Taren Keller

June 5, 2024

5  out of  5
rating by Taren Keller
"If you are looking for a knowledgeable agent who takes the time to make sure you understand your policies and coverage, and who provides prompt, professional and personal service, I highly recommend you choose Amy Kopec to be your agent. It was clear to me from the start that she not only does her job, she enjoys her job and takes pride in assisting her customers. I couldn't be happier. And I'm not the only one. Read the rest of her reviews, and you'll see that she takes the time to personally respond to each and every one."
We responded:
"Taren - We appreciate you taking the time to share your experience! Providing prompt responses to our customers is important to us! Thanks!"
Profile photo of Ralph Langer

Ralph Langer

April 3, 2024

5  out of  5
rating by Ralph Langer
"I recently had water damage at my house. All of the people involved were giving me different information. Amy has guided me through these times in the past and she did it again, and she got my case back on track. I am so thankful for her assistance when I need it. My whole family has been part of her Carnegie State Farm office even before she took it over. I have always trusted Amy with my home and car insurance."
We responded:
"Ralph - Thank you for the feedback! I am glad to be of assistance, especially at the time of a claim. Happy to have you with our agency! Amy"
Profile photo of Karina Magnollay

Karina Magnollay

March 21, 2024

5  out of  5
rating by Karina Magnollay
"Amy had been incredibly helpful in making the switch and very responsive each time we have a question. Would recommend"
We responded:
"Thanks Karina - We're so glad you are a part of the State Farm family now! Always here to help! Amy"
Profile photo of Megan Ciriano

Megan Ciriano

March 20, 2024

5  out of  5
rating by Megan Ciriano
"Amy Kopec State Farm is the best insurance office! She and her staff have always been so friendly and accommodating. I highly recommend to anyone!"
We responded:
"We are so glad you are happy with our agency! We enjoy helping our customers manage their insurance needs. Sincerely, Amy"
Profile photo of Keith McGill

Keith McGill

March 8, 2024

5  out of  5
rating by Keith McGill
"Amy and her staff always respond quickly to emails or calls. Not only do they offer competitive rates their customer service is outstanding."
We responded:
"Much appreciated Keith - Excellent customer service is one of main goals! We appreciate your kind words! Amy"
Profile photo of Susan Quam

Susan Quam

February 9, 2024

4  out of  5
rating by Susan Quam
"Amy is a trusted partner. She has provided me service and insurance for over 15 years. Claims are efficient and she does an excellent job to review my needs and coverage and make cost effective recommendations to maximize insurance coverage."
We responded:
"Providing the best value for you is very important to us! I am glad you are pleased with the service we offer, thank you! Amy"
Profile photo of Jenn Y

Jenn Y

January 27, 2024

5  out of  5
rating by Jenn Y
"Amazing personal service! Always available to answer all my questions!"
We responded:
"We're glad to be here for you - always a pleasure working with you! Thanks - Amy"
Profile photo of Cassandra Porter

Cassandra Porter

January 25, 2024

5  out of  5
rating by Cassandra Porter
"I've been a customer with Amy for about 20 years. She is my agent for home, auto and life insurance. If you are looking for professional and courteous service, this is the agent you are looking for."
We responded:
"Cassandra - We really appreciate your endorsement! We are happy to have you with our agency! Amy"